Shipping policy
At FURWHEEL, we carefully prepare every order to make sure your pet's products arrive ready for their next adventure.
Free Shipping
We offer free shipping on all orders.
Please note that we are currently unable to offer next-day delivery.
Order Processing
Orders typically require 1–4 business days to process before shipment.
During this time, we may:
- Verify your order details
- Confirm payment
- Perform a quality check
- Prepare your items for shipment
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Time
Shipping time depends on the route from our supplier's warehouse to your shipping destination.
Please allow an additional 7–14 days for shipping after your order has been processed. Shipping times may vary depending on the destination, carrier, customs procedures, and other circumstances outside our control.
Order Tracking
As soon as your order is shipped, we will send you an email containing your tracking information, allowing you to follow your package throughout its journey.
If you have any questions about your order or tracking information, please contact our support team.
FURWHEEL — Better Rides. Happier Pets.